Content Removal & Appeals Policy

Requesting removal

Submit the request through the public FlexyCams compliance report form. Identify the content as precisely as possible and explain the basis for the request. We may request information reasonably necessary to verify identity and the relationship to the content. No FlexyCams account is required to submit a removal request.

Review and removal

• We investigate the request and available consent records.
• We aim to complete the review within seven (7) business days.
• If the investigation determines that consent was not given or is void under applicable law, the content will be removed.
• Content may be restricted while a review is pending when appropriate.

Appeals and disagreements

A person affected by a decision may request reconsideration through the public report form. If there is a disagreement regarding an appeal that cannot be resolved internally, FlexyCams will allow that disagreement to be resolved by an appropriate neutral body at the merchant's expense.